During the covid-19 epidemic, Online food delivery can be considered the most effective and the safest service for all users. As the most famous units in the online food delivery segment worldwide, these big companies below are still doing well in operating the business model by prioritizing the safety of shippers and customers.
Grubhub is a popular delivery company that was launched in 2004. It is headquartered in the city of Chicago (USA). The company’s group of delivery services includes Grubhub and Seamless. Grubhub has announced that they will postpone 100% of the commission fees for all independent restaurants that are linking delivery services with them, during this Covid-19 difficult period. The number of restaurants eligible for this delay represents 80% of Grubhub’s current orders.
To keep its drivers safe, this company also introduced a new delivery policy. Shippers and customers will not come into contact with each other to minimize the risk of spreading the virus. As the customer wants, the driver will order the food, place it at the door and tell the customer to pick it up later. You can refer to our Grubhub promo code to reduce your shipping cost for your order.
Uber Eats is an American online food ordering and delivery platform launched by Uber in 2014, headquartered in San Francisco, California. During the Covid-19 epidemic, this food delivery company also announced to its customers that they will provide free shipping services related to orders from certain restaurants.
To help customers determine which restaurants are eligible for the above offer, the UberEats’ app will tag them with an “Eat Local” banner. In addition, the company will also give all affiliated restaurants the option to receive daily payments from Uber Eats, instead of a regular payment schedule on a weekly basis.
Like Grubhub, Uber Eats offers a “contactless” delivery policy for its drivers and customers. They also provide all member restaurants with guidelines to ensure that food is always sealed in clear packaging upon delivery. Furthermore, the company also makes many announcements that they are still providing financial support to their shippers during the epidemic season.
DoorDash is a food delivery service founded in 2013 in the US. In 2019, the company achieved revenue of up to 900 million USD. DoorDash has prepared tens of thousands of gloves and bottles of hand sanitizer to provide to shippers for free of charge. Another online delivery platform of this company, Caviar, also offers a “contactless delivery” feature for users.
As for employee benefits, if a shipper of the company is confirmed to be positive for Covid-19, they will be given a break and receive half of a month’s full salary. DoorDash also offers a priority recruitment policy for restaurant employees affected by Coronavirus during this period.This popular food delivery company also began offering 30-day no-commission policies for independent restaurants that join DoorDash or Caviar. Doordash networks renounce commissions on all orders and offer Doordash discounts to restaurants that sign up for an affiliate service called DashPass. Finally, this company has also applied a 50% fee reduction policy for all local restaurants.